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StenoHealth Terms of Service

Effective Date: 09/05/2024

Welcome to StenoHealth, a product of PlenusAI, Inc. (“StenoHealth,” “we,” “our,” or “us”). StenoHealth is a web platform designed for healthcare providers to record, transcribe, and generate patient visit summaries, facilitating easier documentation and ensuring HIPAA compliance. These Terms of Service (“Terms”) govern your use of the StenoHealth platform (“Platform”). By accessing or using the Platform, you agree to these Terms, our Privacy Policy, and the Business Associate Agreement (if applicable).

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not access or use the Platform.

1. Acceptance of Terms

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions that may apply. This includes any agreements related to the use of third-party services integrated with our Platform.

2. Use of the Platform

  1. License
  2. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform in accordance with these Terms for your internal healthcare practice and patient care purposes. You must comply with all applicable laws, including but not limited to HIPAA, when using the Platform.

  3. Account Registration
  4. To access the Platform, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If unauthorized access occurs, you must notify us immediately.

  5. Data Use and Patient Information
  6. You must obtain the necessary patient consent to capture, store, and process patient data. You are solely responsible for complying with applicable laws related to patient data privacy and security. We are not liable for unauthorized access to your account or data resulting from your failure to secure your credentials.

3. StenoHealth Services

  1. Audio and Text Capture
  2. The Platform enables healthcare providers to record audio after patient encounters. These recordings are transcribed into text using OpenAI’s Whisper.

  3. Transcription and Narrative Generation
  4. The Platform utilizes advanced technologies to transcribe audio recordings and generate narrative summaries of patient encounters. Providers have the ability to review and edit these transcriptions and summaries before securely storing the finalized documentation.

  5. HIPAA Compliance
  6. StenoHealth is designed to comply with HIPAA regulations. All patient data, transcriptions, and generated narratives are encrypted and stored securely in accordance with healthcare data security standards.

4. User Obligations

  1. Use the Platform only for its intended purpose
  2. Ensure that all patient data uploaded or processed complies with HIPAA
  3. Maintain the confidentiality of your login information
  4. Use the Platform solely for professional healthcare purposes

5. Data Security and Privacy

We are committed to protecting the confidentiality of patient information. Our Privacy Policy, which is incorporated by reference, outlines how we collect, use, and protect your data. As a healthcare provider, you are also responsible for obtaining necessary patient consents regarding the use and sharing of their data through the Platform.


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